How to clear the Outlook autocomplete cache Print

  • 153

There are 2 ways of fixing this issue: #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Easy method:


MSO_ClearCache_1

  1. Start typing the email address you would like to clear from the cache until outlook displays it .
  2. Press the down arrow key to select the email address
  3. Press the delete button.

More involved method:

 

Note: It will allow you to clear all the entries from the address cache. (outlook.nk2)

 MSO_ClearCache_2

  1. Close Outlook and make sure it is not running using the task manager.
  2. Open Windows Explorer and Paste %APPDATA%\Microsoft\Outlook into the address bar.
  3. Delete the file Outlook.nk2.MSO_ClearCache_3

 

 Outlook 2010 only:

Go to FileOptionMail, and then click on the Empty Auto-Complete List button under the Send Messages header.emptyautocompletion

 

If you need further assistance, please do not hesitate to contact us.


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